Guarantees
A 10-year Insurance Backed Triple Guarantee is included with every installation by Qualdoors Ltd – Absolutely Free!
Taking care even more, a warranty is provided by the Manufacturer as well.
GAP
Partnership Way
Shadsworth Business Park
Blackburn
Lancashire
BB1 2QP,
and forms no part of the overall cost of this order. Qualdoors Ltd. is not party to the Warranty in any way. To make a claim against this Warranty, or for any queries regarding it, the Purchaser must contact QualdoorsLtd in the first place and then manufacturer will be involved.
General All-Purpose Plastics (GAP) undertake to warrant their PVCu Window and Door profiles for a period of:
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10-year guarantee for white and coloured door sash, outerframe &double-glazed unit.
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5-year guarantee for sideframe profile & sideframe glass.
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5-year guarantee for locking mechanisms.
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2-year guarantee for all door furniture.
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All service issues must be provided with photographic evidence & door production number.
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All doors/windows must be fitted in accordance with manufacturer Installation guidelines.
Please note failure to handle or apply the profile, sealed units, furniture and panel products in compliance with the relevant/approved instructions, specifications or guidelines, may result in all or part of the Warranties being null or void.(Guidance supplied on Qualdoors Ltd website)
Guarantees
Sealed Unit (Double Glazing) Guarantee
Qualdoors Ltd. (“the Guarantor”) hereby guarantees all sealed unit components against visible condensation inside the sealed unit for the duration of 5 years from the first date of delivery.
Covered is the cost of re-supplying an identical or comparable sealed unit to replace a sealed unit that is proven to have visible condensation inside it. This includes the cost of transport of any such sealed unit to the customer’s original delivery address providing that this is within the territorial scope of this Guarantee. It does not cover the cost of installation of the sealed unit and does not cover the cost of removing and/or collection of the defective sealed unit. Consequential costs or losses are not covered.
The term ‘visible condensation’ as used in the Guarantee refers to water droplets forming against the inside surfaces of the panes of glass that are at least 0.5mm in diameter.
Conditions
Any claim must be made in writing and accompanied with a proof of purchase, details of failure and photographic evidence of failure.
The products must have been correctly installed and only subject to normal domestic use and maintenance. This includes ensuring that drainage holes are kept free of obstruction and that packers are used underneath the sealed unit to hold the sealed unit up from the bottom of the sash.
No Guarantee is offered on products subject to abuse, negligence, improper use, modifications or attachment to equipment other than our own.
INSURANCE COMPANY – We want our customers protected against any eventuality, which is why our guarantee is insurance backed by the guarantee specialists IWA, all at no extra cost to you.
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